LUCIER

Instructions on how to view and cancel orders

 

How to track your order
- You can check the progress of the ordered product at [Member Information] > [Order] on the official website.
- For non-member buyers, please use the consultation channel at the bottom right of the homepage and we will provide you with quick guidance.



Withdraw order
- Refunds are not provided for products purchased during the discount period or by applying a discount code. The order can only be exchanged for another item or exchanged for store rewards.
- Member buyers can cancel orders on My Page.
- Non-member buyers can apply to cancel their order through the bottom right corner!