We're offering free worldwide shipping for a limited time only.

We are so confident in our products that we offer one of the most generous returns and exchanges policies in the industry.

Korean Customers:

We offer free shipping on all Korean orders, and we also offer free shipping on returns and exchanges.

Customers can wear the glasses after receiving them, and if they are not completely satisfied, they can return them within 7 days of wearing them for a full refund. We will also cover the return shipping costs for returns to Korea. This is how confident we are in our products.

International Customers (Outside Korea):

Customers can wear the glasses as soon as they receive them, and if they are not satisfied, they can return them within 7 days for a full refund, even after wearing them. International customers are responsible for the returning shipping costs.

Overseas customers can exchange the product once within 7 days of receipt. 

However, the customer is responsible for the return shipping costs and will be charged an additional handling fee (the exact amount will depend on the total value of the order) to cover the cost of the new shipment. This fee also includes any duties and taxes charged on the new shipment.

International customers who wish to return or exchange items may return the item using their local post office and the cheapest, slowest shipping method. For returns, you will receive a refund within 5 business days after the returned item is delivered to us.

Return and Exchange Terms:

Returns are possible within 7 days from the date you received the product (date of purchase). The product must be unused and contain all components.

※ Exchanges and returns are not possible in the following cases:
- If components are missing or the product value is damaged
- If there are signs of wear
- If the product is damaged during delivery due to improper return packaging

How to request a return or exchange:

You can apply by clicking “Apply for Return” in the chat room at the bottom right of the homepage, and you can also apply via the official email at the bottom of the homepage.

Refund:

In case of a refund, the refund will be processed once the original product is received. The refund will be issued to the original payment method within 10 business days. Please note that it may take time for your bank or credit card company to process and post the refund.

If 15 business days have passed since your return was approved and you still do not see the funds on your card, bank statement, or original payment account, please contact our support team.